Plans for every stage of incident response.
Start small with on-call coverage, then add incident workflows, status pages, integrations, and enterprise controls as your teams grow.
Free
Start with on-call and incident response for small teams.
$0
up to 5 users /month
Includes:
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
- API Calls Included
- 750+ out-of-box integrations (Monitoring and chat)
- No maintenance windows ever
Professional
PopularOut-of-the-box incident response designed to kickstart team operations.
Save $48/user annually
$25$21
per user /month
Free Plan, plus:
- Basic Chat Experience (Slack, Microsoft Teams)
- More international phone/SMS notifications
- More On-call Schedules
- More Escalation Policies
- Major Incident Workflow Template with limited triggers & actions
- External Status Page (up to 250 subscribers)
- 2 predefined Incident Roles
- 3 predefined Incident Types
- 2 Teams
- SSO
- Basic ticketing integrations
- Email support
- PagerDuty Advance (1,000 one-time credits)
- Post-Incident Reviews
Business
Advanced and semi-customizable incident management for growing teams.
Save $96/user annually
$49$41
per user /month
Professional Plan, plus:
- Custom Fields
- Up to 3 custom Incident Types
- Expanded set of triggers and actions on Incident Workflows
- Advanced admin features
- Advanced ITSM integrations
- Multi-year historical data access
- Internal Status Pages
- External Status Page (up to 500 subscribers)
- PagerDuty Advance (5,000 one-time credits)
Enterprise
End-to-end incident management for the entire lifecycle.
Custom pricing
Contact us
Business Plan, plus:
- Full Chat Experience with Premium Slack Actions
- Incident Workflows: Conditionals, Loops, and Delays
- Incident Workflows: Advanced Actions
- 10 custom Incident Roles
- Incident Tasks
- Up to 100 Custom Incident Types
- Post-Incident Reviews
- PagerDuty Advance (20,000 one-time credits)
- Bi-directional Custom Field Sync with ServiceNow
- Intune Support for Mobile App